Incidents reported on status page for Confido Legal https://status.confidolegal.com/ https://d1lppblt9t2x15.cloudfront.net/logos/129d6d4b64fff504c42122a1954a95c8.png https://status.confidolegal.com/ en https://status.confidolegal.com/incident/582915 Wed, 28 May 2025 20:00:00 -0000 https://status.confidolegal.com/incident/582915#149d40807cbfe4b5dec4d4e8e2c01e11e479feb58e37ffb679685f85e627d0e2 This issue is now resolved. We have confirmed that card payments are successfully being processed now. https://status.confidolegal.com/incident/582915 Wed, 28 May 2025 20:00:00 -0000 https://status.confidolegal.com/incident/582915#149d40807cbfe4b5dec4d4e8e2c01e11e479feb58e37ffb679685f85e627d0e2 This issue is now resolved. We have confirmed that card payments are successfully being processed now. https://status.confidolegal.com/incident/582915 Wed, 28 May 2025 16:00:00 -0000 https://status.confidolegal.com/incident/582915#06d879e83625fac14fca53c77dc444506e314067068bc043beada6e34504bb03 We are experiencing an intermittent outage with card payments (ACH payments are operating normally). https://status.confidolegal.com/incident/582915 Wed, 28 May 2025 16:00:00 -0000 https://status.confidolegal.com/incident/582915#06d879e83625fac14fca53c77dc444506e314067068bc043beada6e34504bb03 We are experiencing an intermittent outage with card payments (ACH payments are operating normally). https://status.confidolegal.com/incident/530470 Wed, 19 Mar 2025 12:41:00 -0000 https://status.confidolegal.com/incident/530470#f45f6a290ba907921ad79ebd7d563a88c5b1779bb473622bfbf6dbfb5fd091b3 This issue was fully resolved by our service provider. https://status.confidolegal.com/incident/530470 Tue, 18 Mar 2025 19:05:00 -0000 https://status.confidolegal.com/incident/530470#40132fc763ab286691b47695f2f417ff4e8f1f1c9ead62e8fa8a4078573517f0 We want to inform you of an intermittent service disruption affecting some card transactions processed through our platform. This issue originates from one of our third-party service providers and may cause occasional errors that could impact your clients' payments. We are actively monitoring the situation. Our team is working closely with our provider to ensure a swift resolution. https://status.confidolegal.com/incident/523867 Tue, 04 Mar 2025 21:10:00 -0000 https://status.confidolegal.com/incident/523867#8c3da71ba892ee3bba6dcaa50151f859e62e6a387a30a7a9e26aef02deb7f6f8 We have fixed the issue where users could not login. All is well. https://status.confidolegal.com/incident/523867 Tue, 04 Mar 2025 21:00:00 -0000 https://status.confidolegal.com/incident/523867#46e84c1c15ef0264968c4ca9a51ec8e8778fcab984bf7a3a8705fd0872afefb5 Issue on app.confidolegal.com where users can't login. https://status.confidolegal.com/incident/454612 Fri, 01 Nov 2024 21:30:00 -0000 https://status.confidolegal.com/incident/454612#f4049db3d843f5337944699ebe42572d362150b35ffb32c93697e65569fe71ca Clients who attempt to pay using Bank Transfers may see a message that states, "An unexpected error was encountered while attempting to run an ach payment transaction. Please refresh the page to continue." https://status.confidolegal.com/incident/430107 Fri, 13 Sep 2024 20:30:00 -0000 https://status.confidolegal.com/incident/430107#cff7c09a2b4651dbe4f68d8e9923beb58c733f99b33bce91dcdb5cfe0c4463c9 Root cause of the issue was resolved https://status.confidolegal.com/incident/430107 Fri, 13 Sep 2024 20:30:00 -0000 https://status.confidolegal.com/incident/430107#cff7c09a2b4651dbe4f68d8e9923beb58c733f99b33bce91dcdb5cfe0c4463c9 Root cause of the issue was resolved https://status.confidolegal.com/incident/430107 Fri, 13 Sep 2024 19:50:00 -0000 https://status.confidolegal.com/incident/430107#339fb50b5516805a5bc22702e800b580cf701f5c7e686ca863363a494ddb02f7 System is experiencing an outage. https://status.confidolegal.com/incident/430107 Fri, 13 Sep 2024 19:50:00 -0000 https://status.confidolegal.com/incident/430107#339fb50b5516805a5bc22702e800b580cf701f5c7e686ca863363a494ddb02f7 System is experiencing an outage.