Previous incidents

November 2024
Nov 01, 2024
1 incident

ACH Payments encounter error

Resolved Nov 01 at 05:30pm EDT

Clients who attempt to pay using Bank Transfers may see a message that states, "An unexpected error was encountered while attempting to run an ach payment transaction. Please refresh the page to continue."

October 2024
No incidents reported
September 2024
Sep 13, 2024
1 incident

Service outage

Downtime

Resolved Sep 13 at 04:30pm EDT

Root cause of the issue was resolved

1 previous update